Customer Service Advisor

Job description

Company Description Come join us and make a difference in the world! Discover more at www.necsws.com: NO AGENCIES PLEASE: Job Description: The role is to service customers by determining requirements; answering inquiries; processing applications, fulfilling requests; maintaining database/work records/filing. Advisors are responsible for ensuring that calls are answered in a timely and professional manner and that calls are resolved by demonstrating a detailed knowledge and understanding of the contract (full training will be provided on the contract requirements). Business Fundamentals: Summary: This is an exciting opportunity for an ambitious individual with a hard-working mentality to be successful in a role that genuinely makes a difference to the lives of the applicants. NEC are cultivating an environment that is driven by training and development and are committed to investing in the success of the employees. - Maintain excellent levels of attendance and punctuality - Attend regular training and development sessions with an assigned mentor - Maintain excellent levels of attendance, punctuality and quality of work - Ensure company policies and procedures such are understood and...