Guest Relations Coordinator (Sheraton Vistana Villages)

Job description

Are you looking for a place where meaningful moments are made together? W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled . Competitive Pay: Medical/Dental/Vision/401K opportunities: Travel discounts: Credit Union Membership: Tuition Reimbursement: Professional Counseling & Family Support: Growth and Development Opportunities: *Benefit eligibility will vary by position As a Coordinator Customer Relations, a typical day will include: Communicate s with preview tour customer via telephone before their scheduled arrival and tour date. You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. Provide s detailed information about property amenities. Engage s customers in conversation regarding their stay, property services, and area attractions/offerings. Identif ies special customer needs and arranges to have those needs fulfil...