Manager - Customer Service

Job description

Latrobe Specialty Metals Distribution (LSD) – located in Vienna, Ohio is part of the Carpenter Technology Corporation organization, serves North America’s tooling customers with the broadest range of products, the most extensive value-added services, and unmatched metallurgical expertise in the industry. With locations in the US and Canada, LSD inventories more than 60 specialty alloys for some of the most demanding applications. Extensive value-added capabilities include production sawing, CNC high-speed precision sawing, CNC lathe turning, milling, grinding, heat treating, and hollow boring. Manager, Customer Service PRIMARY RESPONSIBILITIES FOR THE MANAGER, CUSTOMER SERVICE: - Coordinates and supervises the daily activities of business support, technical or production team. - Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. - Make decisions guided by policies, procedures and business plan; receive guidance and oversight from manager. - Ensures a safe workplace. - Promotes ways to improve the quality of life and protect the environment in the communities in which the Company does business. - Accountable for the performanc...