Culture Specialist

Job description

General information Name: Culture Specialist Location: ONE Lochrin Square, Edinburgh: Business unit: FU-IBU Working time: Full-Time Type: Corporate Culture: Description & Requirements: About Us: Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. The Role: Trip.com is seeking a Culture Specialist to help build and maintain a positive, inclusive, and high-performing workplace culture within its Edinburgh Customer Service Centre. Acting as a cultural ambassador, the role focuses on bringing global company values to life through local initiatives that drive employee engagement, recognition, and wellbeing, ensuring employees feel supported, valued, and motivated to grow. Du...