Global IT Service Desk Technician
SS&C Technologies · Denver, Colorado, US
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees...
Job description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description: Global IT Service Desk Technician Locations : Denver, CO | Hybrid Get To Know Us: The Global Service Desk (GSD) team is the front line of IT for SS&C and our external clients, supporting users across various business units. The team provides hardware and software assistance, guidance on the use of company systems, and ensures that all support interactions follow established processes and service expectations. This role supports routine daily incidents and requests, as well as moderately complex issues requiring deeper troubleshooting than standard frontline support. Technicians collaborate with more senior technical staff for escalations and contribute to team knowledge and continuous improvement efforts. Why You Will Love It Here! - Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans - Your...