Global Visa Consultant (EMEA)

Job description

Position Overview: We are looking for a Global Visa Consultant (EMEA) based in London to support employees across the region with visa applications, passport processing, and travel documents. This role involves customer service, visa processing, case management, and client communication, ensuring applications are accurate and submitted on time. The successful candidate will manage visa applications, review documentation, provide guidance, and track progress, while maintaining strong client relationships. This role is ideal for someone with strong communication skills, attention to detail, and experience in customer service, travel, or immigration support, working in a fast-paced environment. Requirements: - Listen actively to the travelers needs to ensure these are met; anticipate further needs, offering pro-active solutions. Communicate regularly with the client to build a warm relationship that focuses on business needs. - Advise employees on visa requirements and processing times. Use sound judgement in assessing client risk and escalating potential issues in a timely manner. Consult with travelers on immigration need and determine best course of action - Work with VIPs, Admins...