Front Desk Supervisor - PM Shift

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary: The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support. The main focus of the role is the training, supervising, and scheduling of the front desk team. The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. Job Description: DUTIES AND RESPONSIBILITIES: - Deliver on the promise of Sonesta Service in all interactions with guests and clients....