IT Field Technician

Job description

Job Summary The Field Technician is responsible for providing on-site technical support, installation, maintenance, and troubleshooting of production-related technology systems. This role serves as a critical link between the support center and engineering teams, ensuring seamless technology performance across studio and remote environments. ________________________________________ Key Responsibilities: ________________________________________ - Install, configure, and maintain production technology equipment at various field locations. - Diagnose and resolve hardware, software, and infrastructure issues. - Perform routine inspections and preventative maintenance on systems and devices. - Document service activities, including installation, troubleshooting, and repair reports. - Collaborate with engineering and support teams to escalate and resolve complex issues. - Provide desk-side support when remote troubleshooting is insufficient. - Manage inventory of tools, replacement parts, and service equipment. - Train end-users on proper equipment usage and basic troubleshooting. - Ensure compliance with safety protocols and company standards. Required Qualifications: __________________...