Head of Workplace

Job description

The Head of Workplace is responsible for leading the global Workplace function, ensuring stable, secure, scalable, and user-centric workplace services across the organization. The role combines technical expertise in identity, endpoint, collaboration, and workplace infrastructure with strong leadership capabilities to drive team transformation, operational maturity, process standardization, and service excellence. The Workplace function acts as an enabling function for the business, working closely with different business units, countries, and local IT organizations to understand requirements, support operational needs, and deliver workplace services that enable productivity, security, standardization, and business continuity. 1. Leadership & Team Management Lead, manage, and develop a global Workplace team of 11 employees across different countries and time zones. Define clear roles, responsibilities, objectives, and performance expectations within the team. Drive team transformation, including capability building, upskilling, accountability, and operational ownership. Establish a strong culture of ownership, collaboration, transparency, and continuous improvement. Foster a strong...