Customer Service Specialist

Job description

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday! Fiskars: Customer Service Specialist Middleton, WI: (Hybrid – 3 days onsite, 2 days remote) At Fiskars Group , we believe great experiences start with great people. Our iconic brands have been part of everyday life for centuries, helping people create, garden, cook, and celebrate life’s meaningful moments. From Fiskars scissors and gardening tools to beloved lifestyle brands across the globe, innovation, design, and customer focus are at the heart of what we do. We are currently looking for a Customer Service Specialist to join our team in Middleton, Wisconsin. In this role, you’ll play a critical part in delivering an exceptional customer experience by managing orders, solving problems, collaborating cross-functionally, and ensuring customers receive the support they need in a fast-paced environment. What You’ll Do: As a Customer Service Specialist, you will: Manage customer orders for assigned accounts from order entry through fulfillment Ensure customer timelines and requirements a...