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Patient Access Scheduler - Hematology/Oncology

Geisinger · Wilkes-Barre, Pennsylvania, US

Location: Geisinger Cancer Center Knapper Clinic Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No...

Job description

Location: Geisinger Cancer Center Knapper Clinic Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Provides appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences system-wide, using technology. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs using advanced writing, telephone, e-mail, and internet skills. Job Duties: Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. - Schedules patient appointments system wide for providers including specialty and ancillary ser...