Patient Services Manager 1

Job description

Role Overview Grow your career and develop a team that shares your desire to make a difference! Sodexo is seeking a Patient Services Manager 1 at UnityPoint Health-Finley Hospital located in Dubuque, IA. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being What You'll Do: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery - collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience - perform tray assessments to ensure food quality and presentation and tray accuracy - exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits - perform management functions that include direct supervision of hourly associates including employee development What We Offer: Compensation is fair and equitab...