Credit & Collections Analyst II

Job description

We Make Life More Rewarding and Dignified Location : ​Libertyville​: Department : ​Finance Summary: The Credit & Collections Analyst I will support the Accounts Receivable and Credit department by managing key accounts, deduction/dispute resolution, cash application and customer account maintenance. Hollister Incorporated operates in a hybrid work environment. Employees are expected to come into the office a minimum of 4 days per week. Sponsorship to work in the US is not available at this time. Responsibilities: - Assist with creating inquiries after deduction has been posted to customer account and work with internal departments and customers to clear open deductions and improve working capital. - Review, analyze and respond accordingly to the weekly deduction file sent by team. - Follow-up with all aged items needing collection efforts, take ownership of accounts in assigned portfolio. - Analyze order hold screen to review payment history and release orders multiple times each day. - Engage customers through email correspondence to collect on debts and determine reason for any payment delinquency. - Provide monthly statements to customers. - Convert customers receiving invoices...