Power Generation Field Service Technician - Level IV

Job description

GPP Database Link Job Summary: A customer-facing and focused technical specialist is fully proficient to an advanced level in Power Generation systems at a customer site. They perform advanced diagnostics, complex problem solving, troubleshooting, complex repairs, rebuilds, and preventative maintenance on all components of power generation systems. They adhere to established procedures and guidelines to enhance service workshop knowledge and skills. While capable of working independently, they also lead by example, ensuring site productivity and safety standards are upheld. Additionally, they dedicate a significant amount of time to coaching and providing technical supervision to less experienced technicians, supporting the development and continuous pipeline of talent within the function. Key Responsibilities: Establishes and continually develops productive customer relations, ensuring prompt and efficient attention to customer needs. Escalates key customer or market information to Supervisor. Applies documented procedures and policies to complete diagnostics, complex repairs, and assembly and disassembly of power generation units, including identifying and preparing required part...