Clinical Service Representative I - Ophthalmology

Job description

Scheduled Hours 40 Position Summary: Provides clinical office support including answering telephone calls, entering demographic and insurance/referral information, and scheduling appointments. Job Description: Primary Duties & Responsibilities: Answers telephone calls and handles patient questions or routes to appropriate personnel. Schedules, reschedules, cancels and confirms patient appointments. Registers new patients in the system and obtains demographic and insurance information. Assists with obtaining referrals/pre-certifications as needed. Provides packets of information to patients associated with services which may accompany the appointment. Assists other clinical support staff during peak time, vacation/illnesses. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at a desk or table. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or ame...