Front End Department Supervisor
Lowe's Companies, Inc. · Wilmington, North Carolina, US
Key Responsibilities - Team Leadership Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to s...
Job description
Key Responsibilities: - Team Leadership Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department - May participate in interviews and provide input into selection decisions for new associates in assigned area - Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary - Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed - Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities - Empowers others to make decisions while providing guidance when necessary - Provides recognition for accomplishing goals and demonstrating effective behaviors - Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback - Identifies any associate relations concerns and takes the appropriate action...