Order to Delivery Industrialization Manager, Ford Energy
Ford Motor Company · Dearborn, Michigan, US
The Order to Delivery (O2D) Leader serves as the primary architect and orchestrator of the company’s end-to-end fulfillment engine.
Job description
The Order to Delivery (O2D) Leader serves as the primary architect and orchestrator of the company’s end-to-end fulfillment engine. This role spans the entire value chain—from the moment a customer order is captured, through supplier and production readiness, logistics and inventory strategy, to the final mile of distribution. This leader ensures seamless execution across demand, supply, inventory, warehousing, transportation, and supplier fulfillment functions while continuously improving service levels, cost, and speed. - Architect and manage the seamless flow of the "Order-to-Cash" cycle. Ensure that every handoff—from sales order entry to warehouse picking and final-mile delivery—is frictionless and transparent. - Drive an industry-leading OTIF (On-Time In-Full) culture. Establish rigorous root-cause analysis protocols to identify and eliminate the systemic reasons for delivery failures or delays. - Break down departmental silos by establishing shared goals between Sales, Manufacturing, and Logistics, ensuring the entire organization is aligned toward the customer’s delivery date. - Serve as the strategic architect for the end-to-end industrial system in the Ford Energy busines...