Director, AWS Acceleration Lead

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA: The Director, Cross Functional Services is a leadership role, responsible for building and implementing strategies that introduce innovation to drive optimization through identifying continual service improvement initiatives by mining performance data. This role provides overall leadership and management of their team, fostering a collaborative and innovative team culture focused on achieving operational excellence. Key responsibilities: - Builds and implements strategies that introduces innovation. - Drives optimization through identifying continual service improvement initiatives by mining process performance data. - Focuses on innovation strategies to reduce cost and improve efficiencies. - Improves end user digital experience by contributing to ticket deflection and zero touch automations. - Ensures that the company's delivery remains comp...