Medical Office Assistant - FT Days

Job description

Job Summary: The Medical Office Assistant is responsible for performing a variety of clerical and administrative tasks in a medical office, clinic, or hospital setting. They help manage patient intake, schedule appointments, maintain medical records, process billing and insurance claims, referral scheduling,and provide general office support. MOAs act as a liaison between patients, healthcare providers, and other medical staff, ensuring an organized, efficient, and welcoming environment for patients. Key Responsibilities: Patient Scheduling and Communication: - Answer phones, take messages, and schedule patient appointments. - Confirm appointments and follow up on patient reminders. - Greet patients upon arrival and check them in for appointments. Medical Records Management: - Maintain and update patient medical records, ensuring they are accurate and up to date. - Ensure confidentiality of patient information in accordance with HIPAA regulations. Billing and Insurance: - Process insurance claims and verify patient insurance information. - Prepare billing statements and assist patients with understanding their financial responsibilities. - Assist with coding and submitting claims f...