Cashier-Host

Job description

Overview The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions. Responsibilities: - Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Greets guests upon arrival and provides them with a prompt and courteous escort to a dining table, presents menus and may take beverage orders.• Maintains seating chart with servers’ station assignments and ensures that guests are seated in the appropriate areas and advises guests of waiting time and maintains a waiting list when needed.• Will learn the menu and how the food is prepared in order to service guests and can communicate information about venues, menus and pricing. • Answer questions pertaining to the ingredients in food items being sold.• Handles small to large sums of currency, coupons, comps, credit cards and other forms of payment, adhering to established cash handling policies and procedures.• Accurately enters food and beverage orders into point of sale system.• Will learn and/or use suggestive sellin...