Account Manager II, Inside Sales, Protein XI

Job description

POSITION SUMMARY: The Account Manager II, Inside Sales, Protein XI is a revenue‑driving commercial role responsible for rapid response to inbound demand and proactive outbound prospecting to create qualified pipeline and close defined transaction bands for PXI kits/reagents and services. This position operates in a territory pod model (1 Account Manager, Inside Sales aligned to 2 Technical Sales Specialists (TSS)) and supports both Biopharma/CRO and Academic/Government accounts. This position owns lead follow‑up SLAs, qualification, quoting, and CRM/forecast discipline, and drives repeat‑purchase pull‑through and expansion within the territory in close partnership with TSS/FAS. DUTIES AND RESPONSIBILITIES: - Prospecting and lead generation: Proactively reach out to target accounts via calls, email sequences, and digital tools to create new opportunities (aligned with ISAM/territory priorities). - Lead follow‑up and nurturing: Respond rapidly to marketing‑qualified leads and inbound inquiries; personalize follow‑up based on account context and prior history; document all touches in Salesforce. - Opportunity creation and qualification: Run discovery calls to understand use case, stud...