Case Manager & Benefits Specialist

Job description

Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community. Position Title: Benefits Specialist/Case Manager: Position Type: Full Time; 40 Hours/Weekly Benefits Eligible: Yes; Full Benefits Location: Toms River, NJ Department: CREST Responsibilities: - Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning. - Communicate and collaborate with community resources and entitlement providers, documenting support in client records. - Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach. - Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation. - Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements. - Monitor and assess clients’ emotional well-being, symptoms, behavior, and medicatio...