Overseas Settlement Specialist I

Job description

Overview The Overseas Settlement Specialist I will assistance the Overseas Settlement Supervisor to meet and maintain company goals and objectives by managing AR and AP of assigned accounts. Responsibilities: - Communicate with agents by email or phone to work on settlement each month or collect for outstanding receivable from the agents. - Escalate overdue AR for additional collection efforts. - Manage accounts receivable and payable to all assigned agents, accurately. - Review agent’s monthly AR statement and try to match up with our outstanding payable. - Judge for correctness of agent’s AR statement. Any missing payables are required to communicate to branches to follow up and set up for payable. - Matching is performed on spread sheet and experience and knowledge of excel skill help matching more accurately and improve efficiency. - Provide all documentations requested by the agents and solve the disputes (if any). - All disputes, rejection AR from the agents are needed to relay back to the branches for additional information or correction for errors. - Need to act as a window person for the agents and constantly communicate with the branches, develop relationships well with b...