Chief of Urgent Care

Job description

Opportunity Information The Chief of Urgent Care provides clinical, operational, and strategic leadership for the Urgent Care service line, ensuring high‑quality, timely, and patient‑centered care while optimizing access, throughput, workforce engagement, and financial performance. Reporting to the Chair of Primary Care, the Chief partners closely with the Administrative Director through a dyad leadership model to manage day‑to‑day operations, drive performance, and ensure consistent, high‑reliability care delivery across all Urgent Care sites. This role is accountable for aligning Urgent Care performance with organizational goals while fostering a culture of collaboration, accountability, and continuous improvement. Key Responsibilities: Strategic & Operational Leadership: - Lead the Urgent Care service line in alignment with organizational strategy, access goals, and community demand. - Partner with the Administrative Director to oversee staffing models, budgeting, scheduling strategies, and resource allocation. - Develop and implement initiatives to improve patient access, throughput, length of stay, and provider experience. - Ensure appropriate clinician coverage and staffing f...