Senior Manager, AI Engineering (Agent OS Platform)

Job description

Ready to be a Titan? ServiceTitan is building the Agent OS for the trades: a shared platform that powers role-specific AI experiences across Atlas, field, office, voice, mobile, and future product surfaces. This is not a collection of chatbots. Agent OS is the runtime, context, memory, action, trust, and evaluation layer that lets AI agents help contractors run their businesses safely, observably, and at enterprise scale. We are looking for a Senior Engineering Manager to lead a small, hands-on AI platform team building the core Agent OS. This is a builder-manager role. The right person can lead engineers, shape architecture, make high-quality technical decisions, and stay close enough to the work to unblock design, implementation, debugging, evaluation, and production delivery. This is not a pure people-management, AI strategy, or research leadership role. We need someone who can earn credibility with senior engineers by improving the technical work, not just coordinating it. We do not expect one person to have built every part of an agent platform before. We do expect strong engineering judgment, production scars, hands-on curiosity, and the ability to learn fast while making hig...