MGM Rewards Representative - Mandalay Bay

Job description

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As an MGM Rewards Representative, you play a key role in creating a welcoming and informative experience for our guests. With your ability to engage guests and navigate program details with ease, you’ll assist with enrollments, process redemptions and promotional transactions, and answer questions about MGM Rewards and the property. THE STARTING RATE: $17: THE DAY-TO-DAY: Assist guests with various requests including navigating the mobile app and questions related to the MGM Rewards program, including enrollment, redemptions, Direct Marketing Offers, MyVegas rewards, Special Event offers, and program updates. Ensure consistent promotion of the GameSense problem gambling program Redeem PO Offers, MyVegas rewards and issue comps and FREEPLAY Navigate multiple computer systems, including Pa...