Technology Support Coordinator

Job description

Hunton Andrews Kurth LLP, an international law firm, is actively recruiting for a Technology Support Coordinator. This position coordinates the provision of IT support services to attorneys and staff, including the delivery and advancement of the firm’s technologies, application systems, best-practices, knowledge-bases, and educational opportunities. Responsible for the delivery of training, coaching, business process engineering, and problem solving as necessary. RESPONSIBILITIES AND ACCOUNTABILITIES: 1. Participates in and supports the Technology Coaching program by a) establishing excellent working relationships with lawyers and staff; b) helping them acquire/maintain the skills necessary to optimize their utilization of firm technology; and c) employing firm best-practices to achieve a higher level of performance for routine tasks, and thereby enhancing client service. 2. Maintains a high-level of competency utilizing the firm’s applications (Microsoft Office, iManage DMS, etc.), technologies (workstations, remote access, mobile devices, printers, phones, etc.) policies, procedures, best-practices, and knowledge-bases to provide guidance and support as needed.. 3. Utilizes the...