Director of Outlets

Job description

Scope of Position: The Director of Outlets is responsible to administer the successful planning, organization, and coordination of all food and beverage activities in their designated outlets, while providing exceptional service. Adherence to established policies, standards and procedures is required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations, while meeting/exceeding financial goals. The Director of Outlets will lead a management and service team to the common goal of providing exemplary products and services for the guest, adhering to the brand concept and exceeding the standards of the owner and the brand. In short, the Director of Outlets will lead The Americano team to be the penultimate example of greatness in products and services on the property. The Director of Outlets coordinates with the Brand Team, the Director of Food and Beverage and Hotel Management to achieve improved operations, overcome deficiencies, and institute necessary changes to maintain superior products and services. Requirements: Additional: Competencies: The individual will be evaluated on...