Case Management Coordinator

Job description

Overview Who We Are: Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. Learn even more about the work that drives us at personifyhealth.com. Responsibilities: Ready to: What You'll Actually Do: ESSENTIAL DUTIES and RESPONSIBILITIES: As a Disease Management Case Management Coordinator you will proactively contact targeted members to engage them in chronic disease management programs. Provide exceptional customer service during all telephonic interactions. - Establish and maintain working relationships with internal departments, healthcare providers, client/groups, and patients. - Assist members in establishing a primary care provider and or locating an in-network primary care provider. - Evaluate member needs and make referrals to case management, prenatal programs, or pharmacology revi...