Global A&H CRM Business Analyst

Job description

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Global A&H CRM Business Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. How you will create an impact We are seeking a Business Analyst to join our dynamic Global Accident & Health team at AIG. This role involves working closely with internal stakeholders to understand their needs, providing training and functional expertise on our CRM & Reporting platform and enabling solutions that drive measurable business value. As a key player in our team, you will leverage your domain knowledge to identify inefficiencies, solve complex problems, and help envision strategic solutions that align with our business objectives. As a Business Analyst, you will facilitate requirement sessions to elicit, document, and analyze CRM business requirements and functional specifications using Agile project management tools, provide technical teams with requirement walk through sessions as appropriate. Identify operational inefficiencies and conflicting business practices, proposing alternative solutions to complex cross-functional problem...