Desktop Support Specialist

Job description

Desktop Support Specialist (Dublin) The Opportunity: This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT Service Desk and are looking to recruit a Desktop Support Specialist within our Dublin office. This will be a 12 month fixed term contract. If you are looking to get exposure in a large organisation, have a valued opinion and work within a supportive team then this role is for you. The role: - Providing 1st / 2nd level Helpdesk Support both onsite / remotely - Monitor Service Desk Queue - Installation, Configuration and Support of PCs, running Windows 11 - Troubleshooting both hardware / software / network connectivity issues on PCs/Printers - Management of Assets - Determine proper escalation path for non-resolved issues. - Participate in and contribute to a dynamic IT team Skills & Attributes;: - Minimum of 2 years’ experience in deskside support in a corporate IT environment - Degree / Technical certification in IT or related field - Strong knowledge of Windows 11 / Office 365 / MS Teams - PC / Laptop hardware configuration and troubleshooting - Mobile Devices /...