Patient Service Representative

Job description

Patient Service Representative - ( 2600017H ) Description Location: Lake West Medical Center - 36000 Euclid Avenue, Willoughby, 44094 Shift: Evenings 40 hrs/wk Rotating Weekends and Holidays The hours are 10:30a-7p M-F, every 4th Sat and Sun 7:30a-3:30p Candidates who accept a part-time or full-time position with University Hospitals are eligible for: Competitive hourly rate - Tuition reimbursement after six months - Career Ladder Progression - Free Parking What You Will Do: - Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. - Representatives must use quality customer service techniques to ensure patient needs are met. - Maintain professional interpersonal skills with patients, physicians and co-workers. - Supports department operations as needed. Additional Responsibilities: - Performs other duties as assigned. - Complies with all policies and standards. - For specific duties and responsibilities, refer to documentation provided by the department during orientation. - Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. An...