Hyundai Service Advisor

Job description

Martin Automotive Group is searching for a Service Advisor to join our team at our Hyundai of Hickory Hollow location! We believe our continued success and future growth is attributed to our employees. Responsibilities: - Greet customers promptly - Obtain customer and vehicle information - Clearly report all vehicle symptoms as described by the customer - Determine and recommend needed maintenance base on age, mileage and history of vehicle - Prepare a complete and accurate estimate of cost for labor and parts - Establish follow up time - Monitor the progress of each vehicle throughout the day, and updating customers frequently - Verify that the final invoice reconciles with the work performed on the repair order - Explain all completed work and charges to customers Requirements: - Must have high school diploma or GED - Proven record of achieving exceptional Customer Satisfaction - At least 3-5 years as a Service Advisor, Assistant Lane Manager or Service Consultant - Experience with Hyundai preferred - Above average energy level - A desire for a long term career with a growing organization - Personal and professional integrity Benefits: Service Advisor, Advisor, Service Writer, Cu...