JobMesh

Officer, Fraud Operations - 3 Month Secondment

ING · Sydney, New South Wales, AU

At ING, we’re committed to making banking simple, secure, and customer-first. We pride ourselves on delivering innovative solutions while maintaining the hig...

Job description

At ING, we’re committed to making banking simple, secure, and customer-first. We pride ourselves on delivering innovative solutions while maintaining the highest standards of integrity, risk management, and customer protection. Our Fraud Operations team play a critical role in protecting our customers and the bank from financial crime, and we have two 3-month secondment opportunities available for motivated professionals to step into the role of Officer, Fraud Operations. In this fast-paced and purpose-driven role, you’ll be at the frontline of fraud prevention—investigating suspicious activity, responding to customer and law enforcement enquiries, and helping resolve unauthorised transaction cases across a range of banking products. You’ll work in a highly collaborative and evolving environment, where your attention to detail, problem-solving ability, and commitment to delivering timely, high-quality outcomes will directly contribute to safeguarding customers and strengthening fraud controls. If you're looking for an opportunity to build your fraud expertise, work on meaningful investigations, and make an impact in a critical risk function, this is your chance to step up and grow...