Customer Assistant
John Lewis Partnership · Cardiff, Wales, GB
As a Customer Assistant in one of our John Lewis shops, you'll make sure our difference is felt through the delivery of outstanding customer service and high...
Job description
ABOUT THE ROLE: As a Customer Assistant in one of our John Lewis shops, you'll make sure our difference is felt through the delivery of outstanding customer service and highlighting our first class in store experiences, that our competitors just can not compete with. Alongside the great service you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Key Responsibilities: Working in our shops can be fast-paced and varied. On a day-to-day basis you'll be responsible for: - Delivering engaging and inspirational customer service at every stage of the customer journey. - Using your product knowledge and sales training to drive sales and increase profits for the Partnership. - Putting the customer at the heart of everything you do, proactively ack...