Senior Program Manager - Store Operations - Customer Ready - Seattle

Job description

Job Description Are you obsessed with redefining the landscape of retail operations? Do you want to be part of a company revolutionizing modern retailing? Since 1901, Nordstrom has been committed to providing customers with the best possible service and experience in fashion. We have a relentless drive to exceed customer expectations. We continue to grow and evolve to remain the best in the eyes of our customers. Our goal is to be the best fashion retailer in a digitally connected world. Be a change leader at Nordstrom. Store Operations is building a strategic programs team to help lead the transformation of our Store Fulfillment operations across Order Capture & Release, End-to-End In-Store Execution, and elevating the Customer Experience at customer ready handoffs. This Senior Program Manager role will help shape the strategic and operational roadmap for Customer Ready, leading the creation, delivery, validation, and scaling of new business capabilities related to improving product and presentation standards on store fulfilled items to increase customer confidence and trust. This role will report to the Manager of Sr Program Management and work across Product & Technology, Store...