Account Director

Job description

To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual expectations of BGIS are achieved. Ensure the availability of all critical systems to minimize the risk to the client’s business. To ensure all maintenance work is carried out in accordance with client and company policies and procedures and within health and safety legislative requirements. KEY TASKS / RESPONSIBILITIES: BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions. - Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities. - Dealing with day to day enquiries from BGIS team, sub-contractors, and clients. - Ensure contractual P&L levels are obtained and superseded and an in-depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with their line manager/ Director. - Ensuring sub-contractor documentation is k...