Medical Customer Service Representative (Onsite) - Moline, IL

Job description

About Us: Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. About the Role: As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care. Title: ​ Medical Customer Service Representative Schedule: 7am - 5pm Central Time Zone, Monday – Friday Interviews & Start Date: Interviewing through 05/22/2026 for 06/01/2026 start date Location: ​ Onsite - 5320 22nd Avenue, Moline, IL 61265 Paid Training: 3 weeks: Compensation: ​ $17 - $19 per hour base + performance incentives Key Responsibilities: Helping patients understand financial responsibility in a helpful and non-threatening manner Taking inbound and making outbound calls to patients regarding outstanding balances Meeting or exceeding established metric goals Following established procedures t...