Technical Account Manager

Job description

Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description: Overall purpose of the job: The Technical Account Manager is a key customer-facing role responsible for strengthening strategic relationships, driving customer value, and supporting the delivery of innovative technology solutions. You’ll develop and deliver high-impact business reviews that demonstrate measurable ROI, uncover opportunities for solution improvement, and align technology strategy to business goals. This is a hybrid role, combining remote collaboration with frequent face-to-face meetings and reviews at cust...