Home Hardware - Sales Associate

Job description

Job Summary We are seeking a friendly and dependable Sales Associate to assist customers with inquiries, orders, and purchases. Responsibilities include providing excellent customer service, help customers on the floor and stock materials on the shelves. maintaining inventory accuracy, and supporting the sales team with product knowledge. Ideal candidates will have strong communication skills and basic computer proficiency. Essential Duties & Responsibilities: Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?” - Practice excellent customer service and listen intently to customer needs. - Direct customers to the appropriate products for the particular customer need. - Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG. - Perform sales counter functions such as order entry, special orders, and price lookup. - Accept and respond to telephone inquiries from customers in a polite manner t...