Senior Marketing Operations Manager - Key Customer Team

Job description

SUMMARY/JOB PURPOSE (Basic purpose of the job): The Senior Marketing Operations Manager - Key Customer Team leads the coordination, process improvement, and project management of marketing operations across multiple functions within the field-based Key Customer Team. This role ensures that all market insights activities, HCP consulting programs, product theaters, KOL receptions, and speaker bureau initiatives are executed efficiently, compliantly, and in alignment with organizational strategy and policy. This is a field-based position. ESSENTIAL DUTIES/RESPONSIBILITIES: - Deliver administrative and operational support for Speaker Bureau programs, with responsibility for executing Product Theater initiatives in collaboration with the Franchise Marketing Congress Lead, ensuring compliance and high‑quality logistical execution - Own end‑to‑end contract management for KCT‑related agreements, partnering with the Franchise Contracts Manager to ensure compliant contract routing, purchase order execution, and vendor invoicing in alignment with organizational governance and financial controls. - Support end-to-end HCP consulting operations, including process refinement to enhance cross-func...