FX Payments Partnership-Senior Associate

Job description

Unlock your potential by supporting existing capabilities and product enhancements. Harness your expertise to build pivotal relationships, identify areas of improvement, increase efficiencies, and contribute to key product improvements and the client experience. As a Senior Market and Product Expansion Associate in Cross Currency Payments, you contribute significantly to your team’s success. You work across the organization, build critical relationships with our external partners and internal functional teams, and drive efforts to continually enhance our product offerings. Job responsibilities: - Run regular calls with our external partners to progress open items, drive projects and raise time-sensitive issues - Provide partner escalation support for our Operations and Network Management teams - Contribute to the management of production issues - Act as internal subject matter experts on our FX partner capabilities to effectively support enhancements and efficiencies. - Support the tracking and monitoring of partner performance by Network Management - Builds and maintains working relationships with stakeholders across distinct functions including Product Management, Product Develop...