Analytics Solutions Sr. Associate – Branch Staffing & Headcount Optimization

Job description

Help shape how our branch network matches capacity to customer needs and sales opportunity through analytics, forecasting, and strategic execution. You will turn complex workforce signals into clear recommendations and scalable solutions, partnering across product, engineering, HR, and branch leadership. This role offers the opportunity to drive measurable impact at scale while growing your influence in a highly cross-functional environment. Job summary: As an Analytics Solutions Senior Associate on the Branch Channel Analytics team, you will help design, deliver, and scale staffing and headcount optimization strategies that improve customer experience and sales effectiveness across the branch network. You will translate ambiguous workforce planning questions into structured analyses, decision-ready insights, and practical actions that leaders can implement. You will partner with data science, product, engineering, HR, and branch stakeholders to ensure staffing decisions are grounded in data quality, testing, and ongoing measurement. You will support end-to-end workforce capacity strategies, including demand forecasting, headcount planning, and performance monitoring across markets...