Referral Intake & Scheduling Specialist

Job description

Description About Us: At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion. What You’ll Do: - Process incoming referrals, create patient charts, and route documents to the appropriate department. - Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed. - Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments. - Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients. - Manage email correspondence via the referral and scheduling inboxes. - Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed. Requirements: - 2+ years of experience in a medical office, scheduling, or insurance verification role. - Knowledge of medical te...