Patient Services Representative

Job description

Patient Services Representative - Valley Health Partners, Easton, PA Job Summary: Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience. Minimum qualifications: - High School Diploma or GED. In lieu of diploma, equivalent combination of experience and education required. Preferred qualification: - Associates Degree in Business or related field. One year experience in a healthcare setting. Bilingual in English/ Spanish. Special Skills: - Demonstrates the ability to work effectively in a dynamic customer service environment with interruptions - Ability to adapt to changing priorities. - Ability to maintain accuracy and compliance with detailed-oriented responsibilities. - Ability to maintain strict confidentiality. - Proficient computer skills. - Proven proficiency of technology and EMR workflows at the conclusion of orientation. - Able to handle cash and other methods of patients accurately. - Able to explain, educate, an...