Assistant Retail Manager - Ryman Auditorium

Job description

As an Assistant Retail Manager, you'll support the retail manager, lead staff to deliver exceptional guest experiences, and drive revenue through operational excellence and quality products and services that celebrate our musical legacy. You'll assist in managing operations, including guest service, sales, merchandising, compliance and supporting HR functions such as hiring, scheduling, and training. Our retail locations range from traditional gift shop environments to live performance venues. As the ideal candidate you'll model teamwork, service, and integrity to foster a positive and productive workplace. You'll motivate your team to deliver unforgettable experiences throughout Opry Entertainment Group's portfolio of venues. Reports to Retail Manager. - Assist in tracking key performance indicators of sales, labor, and inventory. Support programs to achieve targets such as scheduling, inventory control and cost management. - Contribute to increasing store traffic, conversion, and sales by following and reinforcing standard operating procedures. - Support HR functions including recruiting, training, performance reviews, and corrective action. - Foster a culture of exceptional gues...