Shift Leader

Job description

JOB SUMMARY: Runs shifts efficiently and continually motivates team members to ensure that every guest who chooses Culver’s® leaves happy. ESSENTIAL FUNCTIONS: - Runs shifts effectively to ensure quality products, guest service and restaurant cleanliness meet Culver’s standards. - Demonstrates proper product quality control, presentation and hold times. - Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs. - Performs restaurant opening and closing procedures effectively. - Routinely monitors and coaches team on safety best practices related to the Culver’s hazard communication program and workplace safety. - Demonstrates proficiency on all restaurants positions. - Trains team effectively on all restaurant positions. - Empowers team to handle guest comments “the Culver’s way.” - Ensures team is knowledgeable concerning products and guest service. - Demonstrates and ensures team is following the standards of uniforms and appearance. - Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance. - Administers team member breaks according to federal and state...