Custody Client Onboarding Analyst

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Join our Custody Implementation Team. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: We're seeking a Custody Client Analyst to join our team. You will play an important role in ensuring a smooth and efficient onboarding experience for our clients as well as managing documentation repository for Custody. You will gain valuable experience in global custody, tax implications, asset servicing, and diverse local markets. What you will do: - Manage documentation requests for our clients from repository perspective. Provide reporting and support for internal stake holders. - Own the client onboarding process from start to finish, including documentation review, account setup, and ongoing maintenance. - Provide customer service and resolve client inquiries with expertise and efficiency. - Support, understand and implement client requirements. Monitor customer satisfaction and service level and drive process cha...