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Client Support Technician

Advanced Technology Leaders, Inc. · US

Job Title: Client Support Technician United States Army Fires Center of Excellence (FCoE) has the mission to train, educate, and develop Soldiers and Leaders...

Job description

Job Title: Client Support Technician United States Army Fires Center of Excellence (FCoE) has the mission to train, educate, and develop Soldiers and Leaders; create and develop capabilities; and provide a Fires Force to support the Joint Warfighting Commander across the spectrum of operations in Joint and Multinational environments. The US Army Fires Center of Excellence – Fort Sill (USAFCOEFS) Chief Information Office Support Staff has the responsibility to provide Information Technology (IT) services to USAFCOEFS. The sustainment of current and emerging IT support is a critical enabler to accomplish all USAFCOEFS missions. Essential Functions: - Provide network registration of client equipment into the current installation software/asset management application. - Establish new, maintain, delete, and troubleshoot Microsoft Intune accounts/client systems. - Trouble-shoot and resolve user/client standard application/configuration problems via telephone assistance call, remote control and at user locations. - Maintain local standard operating system and local/standard client application software to current Army configuration, service pack, patch, security fix, and virus definition s...