Senior Associate, Client Operations

Job description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist, Client Operations. This role is located in Lake Mary, FL. In this role, you’ll make an impact in the following ways: Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY Resolves complex or non-routine client issues or inquiries, as needed Uses in-depth knowledge of client issues and needs to contribute to business development efforts Uses understanding of BNY produc...